Post by account_disabled on Dec 4, 2023 5:26:30 GMT
Don't make fun of all the competitors or joke about sensitive topics. 7. Interact with other brands We don't always see brands interacting with each other on social media, which is a good opportunity to attract public attention and innovate without too much extra work. Many companies take the opportunity to brand others when they partner or even launch public challenges in the rare cases of open rivalries that exist in the marketing world. 8. Have contests Who doesn't like participating in fun actions and running to win prizes? It's no surprise that contests are among the best ways to engage followers on social media.
According to Tailwind , Instagram accounts that have contests Phone Number List grow 70% faster, and 91% of posts with more than 1,000 comments are contest-related. To run a contest you only need the following: A prize to motivate participation; Terms and conditions to regulate the contest; Some contact channel to ask questions to participants; The action that participants must take (it may be related to content generation, which will help you apply tip #2). 9. Respond to user reviews A brand lives not only on praise and good publications on social networks. Even if you have a good presence that engages fans and impacts your desired audience, it is inevitable that you will face criticism from time to time.
![]()
The way you respond to this type of situation makes a difference. Ignoring is not the best solution, since it conveys the idea that the brand does not care about customer needs or does not like receiving contrary opinions. Responding with irony is even worse. Try directing the call to a private conversation or showing openness to resolve the issue quickly. 10. Use chatbots for messenger For some time now, social networks are no longer just channels for exchanging content, but also for customer service. With the advancement of digital transformation, chatbots have emerged, robots that automate customer service and allow quality support 24 hours a day.
According to Tailwind , Instagram accounts that have contests Phone Number List grow 70% faster, and 91% of posts with more than 1,000 comments are contest-related. To run a contest you only need the following: A prize to motivate participation; Terms and conditions to regulate the contest; Some contact channel to ask questions to participants; The action that participants must take (it may be related to content generation, which will help you apply tip #2). 9. Respond to user reviews A brand lives not only on praise and good publications on social networks. Even if you have a good presence that engages fans and impacts your desired audience, it is inevitable that you will face criticism from time to time.
The way you respond to this type of situation makes a difference. Ignoring is not the best solution, since it conveys the idea that the brand does not care about customer needs or does not like receiving contrary opinions. Responding with irony is even worse. Try directing the call to a private conversation or showing openness to resolve the issue quickly. 10. Use chatbots for messenger For some time now, social networks are no longer just channels for exchanging content, but also for customer service. With the advancement of digital transformation, chatbots have emerged, robots that automate customer service and allow quality support 24 hours a day.